As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
ORDER PROCESSING
Please allow up to 7 days for us to process your order. Expect an email from us to let you know your order is on the way! This will contain your tracking information.
STORE PICKUP
Pickups are available at our shop in Edinburgh located at 41 Thistle Street, Edinburgh, EH1 2DY.
Orders can be picked up daily, from 12:00 -18:00. An email will be sent when your order is ready for pickup. Please note the shop is open Wednesday-Sunday. Check our Google profile for the most up-to-date opening hours around holidays.
FLAT RATE SHIPPING
Orders are generally shipped within 7 days using Royal Mail. Flat rate shipping fee of £3.99 applies to orders shipping within the UK. International orders are shipped from our Amsterdam location.
REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 14 days after delivery, if the item is unused and in its original condition. Please see our Returns page for further details. We will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at onlinehelp.bmb@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us.
Visit our FAQ page for more answers to frequently asked questions.
